Privacy Policy

Privacy Policy

Effective Date: 12/23/23

Introduction:
At Janitorial Pro LLC, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard it. By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy.

Information We Collect
We may collect personal information from you when you interact with us, including:
1. Contact Information: Such as your name, email address, phone number, and mailing address.
2. Payment Information: Including credit card details or other payment methods.
3. Service Information: Details about the cleaning services you request or receive from us.
4. Communications: Records of your correspondence with us, including emails and chat messages.
5. Usage Information: Such as your IP address, browser type, and device identifiers, collected automatically when you visit our website or use our services.
6. Feedback: Any feedback, reviews, or testimonials you provide to us.

How We Use Your Information
We may use the information we collect for the following purposes:
1. Providing Services: To deliver the cleaning services you request and manage your account.
2. Communications: To communicate with you about your bookings, inquiries, and promotional offers.
3. Payment Processing: To process payments for our services and manage billing.
4. Improvements: To analyze usage trends and improve the quality of our services.
5. Marketing: To send you marketing communications about our services, promotions, and special offers.
6. Legal Compliance: To comply with legal obligations and respond to lawful requests from authorities.

Information Sharing
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with:
1. Service Providers: Such as payment processors and IT service providers, to help us operate our business.
2. Legal Requirements: When required by law or in response to legal process, such as court orders or subpoenas.
3. Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security
We employ appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Your Choices
You have the following choices regarding your personal information:
1. Access and Update: You may access and update your account information at any time by logging into your account on our website.
2. Opt-Out: You may opt-out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us directly.
3. Delete: You may request the deletion of your account and personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website or by other means.

Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at (551) 355-3592.

Effective Date
This Privacy Policy is effective as of the date indicated at the beginning of this document.